Islamabad: The Capital Development Authority (CDA) reported on Wednesday that 60 percent of Islamabad residents were satisfied with the civic agency’s services, while 40 percent sought improvements.

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At a press conference on Wednesday, CDA members finance Rana Shakeel Asghar and administration Amir Abbas Khan said the CDA management had collected public opinion through a survey. According to them, the CDA launched a poll for the first time to obtain citizen input on the authority’s performance in order to improve service delivery.

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According to the survey, 60% of respondents were satisfied with the question about the maintenance of Islamabad’s green areas and plant care, 65% with the rehabilitation of streetlights, 60% with the CDA’s steps to end occupation and encroachment on government property, 45% said waste disposal and collection were timely, and 77% were satisfied with the restoration and replacement of streetlights.

The member administration said the CDA had developed an integrated system for garbage collection and disposal in urban as well as rural areas.

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